Delivery times vary depending on the KWIKR and shipping method chosen. Also traffic congestion, weather and other factors that may affect travel time

Depending on the KWIKR and the stage of delivery, you may be able to request a change to the delivery address or schedule. Contact the Kwik+ Customer Service team or the sender to inquire about any available options.

Delays can happen due to various reasons such as weather conditions, traffic congestion or logistical issues. If your package is delayed, you can track its status online or contact the KWIKR for more information.

If the recipient not available to receive the delivery, the KWIKR may leave the parcel into his/her main doorstep or lobby, but the special instruction should be added while booking the parcel with KWIK+

dropdown should have following options-

• 1. Leave the parcel at front door or garage
• 2. Leave the parcel in the lobby
• 3. Return the parcel to the sender

If customer selects 3rd option, then calculate the charges and display to the customer to make payment. Once payment is made, start the delivery steps

Yes. You can track your package online using the Kwik+ app to see its current status, also Kwik+ will send updates in every stages to your registered mobile number.

If your parcel arrives damaged or is missing items, you may contact the KWIK+ Customer Support immediately to report the issue and upload with the photos with the details .

When your delivery arrives, the KWIKR will ask for the OTP from the receiver unless there is a special delivery instruction is added by the customer while booking the parcel with KWIK+.

Yes, while booking the shipment/consignment/parcel you may update the details to provide special delivery instructions or preferences, such as leaving the package with a neighbor or in a specific location.

If your parcel is marked as delivered but you haven't received it, please check the delivery proof, i.e photo in KWIK+ App. If more queries or additional question, please contact KWIK+ Customer Support Team.

Depending on the KWIKR and the stage of delivery, you may be able to request a reroute of your package to a different address. Contact the KWIKR or the sender to inquire about any available options and any associated fees.

You can book a parcel delivery through the KWIK+ App and follow the required steps.

Kwik+ typically allows for the delivery of small to medium-sized items that fit within certain size and weight limits. However, there may be restrictions on certain items. . You should check the Kwik+ app or website for specific guidelines for the restricted items.

You can schedule a parcel delivery by opening the KWIK+ app, entering the pickup and drop-off locations, and following the prompts to schedule the delivery.

Delivery timeframes vary depending on the courier's availability and the distance between pickup and drop-off locations. You can typically see estimated delivery times when scheduling the delivery in the Kwik+ app.

Kwik+ provides real-time tracking for parcel deliveries within the app, allowing you to monitor the courier's progress and estimated time of arrival

Kwik+'s parcel delivery service typically includes insurance coverage for lost or damaged items. You can contact Kwik+ support for assistance in such cases.

Yes, Kwik+ typically has size and weight limits for parcels sent through its delivery service. You should check the Kwik+ app or website for specific guidelines on parcel dimensions and weights.

Kwik+ may offer options to schedule a specific delivery time window for an additional fee, depending on courier availability and location.

Kwik+'s parcel delivery service typically operates within certain geographic areas or regions or cities. You should check the Kwik+ app to see if delivery is available in your desired pickup and drop-off area/locations.

Kwik+ calculates the cost of parcel delivery based on factors such as distance, time, and any additional services requested. You can see the estimated cost when scheduling the delivery in the Kwik+ app.