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My Orders

  • food

    Pasta, kiwi and sauce chilli

    $39

    $39

    Sum
    Quantity
  • food

    Rice with shrimps and kiwi

    $49

    $49

    Sum
    Quantity
Total order:
$137
To pay:

$137

Refund Eligibility

Refunds may be issued in the following circumstances:

Cancelled Orders (Delivery / Pick Up) : If your Order is cancelled by the KWIKR for any reason, you are eligible for 100% refund.

Overcharged : If you believe you were over charged for your Delivery , please contact KWIK+ Customer Support Team to request a delivery charges adjustments and if refund applicable.

Service Issues: If you experience issues with your order, such as a significant delay or other service-related problems, you may contact KWIK+ Customer Support Team to resolve the matter.

Refund Process

To request a refund, please contact KWIK+ Customer Support Team through the App or Website. Provide details about the issue with your order, including the date, time, and location with your order details, as well as any relevant information about the problem you encountered.

Our KWIK+ Customer Support Team will review your request and determine if a refund is appropriate based on KWIK+'s refund policy.

If your refund request is approved, the refund will be issued to your original method of payment. Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider.

Non-Refundable

  • Order delivered, but customer refused to accept.
  • Delivery failure is due to customer error or circumstances beyond the control of KWIK+
  • Delivery delayed due to extreme weather conditions
  • Delivery delayed due to accidents or regulatory issues
  • Incorrect address provided by the customer.

Contact Us

If you have any questions or concerns about our refund policy, please don't hesitate to contact Kwik+ support:

Email: Contact@kwik-plus.com | www.Kwik-Plus.com

Kwik+ International Parcel Delivery Policy

Thank you for using Kwik+'s international parcel delivery service. We understand that circumstances may change, and you may need to cancel your order request. Here's our cancellation policy:

Cancellation Window

You can cancel your parcel international delivery request at any time before it has been handed over to the international traveller (KWIKR). Once parcel is handed over to the international traveller, you can cancel the delivery request, but 20% cancellation fees will be applicable, and the parcel can be collected from the same place/address, where the parcel was dropped.

Cancellation Process

To cancel your international delivery request, please follow these steps:
  • Open the Kwik+ app and navigate to the international parcel delivery section.
  • Find the order request you wish to cancel.
  • Update the remarks with reason for cancellation.
  • Tap on the cancellation option and follow the prompts to confirm the cancellation.

Contact Us

If you have any questions or concerns about cancellation policy, please don't hesitate to contact Kwik+ support:

Email: Contact@kwik-plus.com | www.Kwik-Plus.com